privacy policy

Privacy Policy

Last updated: 28 September 2026

Your privacy matters to us. We only use your personal information to operate our store, fulfil your orders and communicate with you where permitted.

What We Collect

When you place an order or contact us, we may collect your name, email, telephone number, billing and delivery address, order details and messages.

Our website may also collect technical information through cookies and similar technologies.

Payments are handled by our payment providers. We do not directly store complete payment-card details.

How We Use Your Information

We use your information to:

  • Process and deliver orders.

  • Provide customer support and handle returns.

  • Meet legal and accounting obligations.

  • Keep our website secure and working properly.

  • Send product news or offers where you have consented or where otherwise legally permitted.

Our legal bases include performance of a contract, legal obligations, legitimate interests where appropriate, and consent where required.

Who We Share It With

We share necessary information with providers who help operate our store, including Shopify, payment providers, delivery companies and relevant technical services.

Analytics and advertising partners may receive information where legally permitted and enabled.

Some providers may process data outside the European Economic Area, subject to applicable safeguards.

Cookies

Essential cookies help our website function.

Where required, we ask your consent before using optional analytics or advertising cookies. You can change your choices in the settings.

How Long We Keep Data

We keep personal information only as long as necessary for orders, customer service, legal requirements and the other purposes described above.

Your Rights

Under applicable data protection law, you may request access, correction, deletion, restriction or portability of your data, or object to certain processing.

You may withdraw consent at any time where processing relies on consent.

You can also complain to the French data protection authority, the CNIL.

Contact

Data controller: Erwan Seyeux, trading as MAISON SEYEUX

Address: 69b av des grottes, Evian les bains, 74500 France

Email: privacy@maisonseyeux.com

For any privacy request, contact us at the address above.

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